Photography terms and conditions
PAYMENT
Your date is secured with a non-refundable deposit, which is then deducted from your final balance. this deposit is non-refundable except for the unlikely event that i have to cancel the date due to unforeseen circumstances. Your final balance is to be cleared eight weeks before the date of your wedding). I reserve the right not to take photographs on the day of the wedding if the final balance has not been paid. Any products selected on the booking form are contractually agreed and cannot be reduced. Products selected can be upgraded, but never downgraded.
CANCELLATION
Any cancellation from you, the client, must be in writing. Cancellations fewer than 12 weeks before the date of the wedding are required to pay the full remaining balance. These cancellation conditions also apply for postponed weddings if i am unable to re-schedule for the new date. I reserve the right to charge a re-arrangement fee for a postponed wedding and apply current package prices. Sophie Ruck Photography reserves the right to withdraw services for the following reasons: non-cooperation, changes of locations, harassment, missed appointments and/or late or non-payments. If Sophie Ruck Photography has to withdraw services for any reason, personal or otherwise, before the date of the wedding or session, then liability is limited to a full refund of any payments received. In circumstances where Sophie Ruck Photography has had to withdraw services then options regarding a booking or recommending a substitute or replacement photographer will be discussed and can be arranged.
PRIVACY POLICY
The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations applicable to Sophie Ruck Photography. By means of this data protection declaration, our enterprise would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed, by means of this data protection declaration, of the rights to which they are entitled. As the controller, Sophie Ruck Photography has implemented numerous technical and organisational measures to ensure the most complete protection of personal data processed through this website. However, Internet-based data transmissions may in principle have security gaps, so absolute protection may not be guaranteed. For this reason, every data subject is free to transfer personal data to us via alternative means, e.g. by telephone. You can read Sophie Ruck Photography's privacy policy in full by clicking the relevant page.
UNFORSEEN CIRCUMSTANCES
In the unforeseen circumstance that I might be unable to work due to illness, accident, injury or other casualty, acts of god/force of nature/unpredictable natural events, or any other cause beyond the control of the parties, Sophie Ruck Photography will make every effort to arrange a substitute photographer with a similar shooting style and camera bodies/lenses. In the unlikely event that a substitute is unavailable, then liability is limited to a full refund of any payments received or part thereof according to the percentage of images supplied. I cannot be held responsible for lateness due to any public service problems or extraordinary road traffic delays which are beyond my control. It should be noted, however, that I always allow ample extra time when travelling to allow for any delays and every reasonable effort will be made to be on time. I cannot accept liability in the unlikely event that images are lost through theft, fire, equipment malfunction or other damage caused without fault on my part. Liability is limited to a full refund of any payments received or part thereof according to the percentage of images supplied. (Please note, I have working methods and professional practises in place to limit the possibility of the loss or damage to your images of professional camera equipment, computer hardware and backup equipment.) In any event, my liabilities are limited to a full refund of any balance paid.
SCHEDULE
Prior to the wedding we will discuss and arrange a priority list of desired shots and a running order of the day and I will make every effort to ensure any specific shot list is fulfilled. However, I cannot guarantee that every shot will be possible on the wedding day. Photographs taken during the course of the event will be at the discretion of Sophie Ruck Photography. No responsibility will be taken by Sophie Ruck Photography on the occasion that any specific shot is overlooked. You (the couple) are the client and I will prioritise your list of desired shots only. Any requests from for photographs from others attending the wedding may be politely dismissed if time does not allow. I have final say over the number and nature of group photographs requested on top of full day coverage. I will be as accommodating as possible but I may advise you, the clients, on the number of shots requested and limit the number requested if I feel it will interrupt and/or compromise the rest of your coverage. I will be the only official photographer at your wedding. Any guests with any cameras, whether at professional or amateur level, must not interfere with my work. I will require time alone with you for portraits. Requests from others to join us during this time will be politely dismissed. I shall be granted artistic licence in relation to the poses photographed, the editing and processing of images, the location used and the group shots taken. my judgement regarding the location/poses/groups/editing/retouching and number of photographs taken shall be deemed correct and final. Any further editing or retouching will be done at the discretion of Sophie Ruck Photography. It is your responsibility to ensure that certain factors do not significantly interfere with my work. For example, any photography restrictions from wedding officiants or management of the reception location. Negotiation with the officials for moderation of guidelines will be your responsibility. A meal (not necessarily the same wedding breakfast that you will be having - but it must be and appropriate to sustain me throughout the day) must be organised during your own wedding breakfast to ensure that I have time and energy to shoot after eating time is over. I reserve the right to cease work and leave in the unlikely event of receiving verbal or physical abuse, harrassment or if I feel threatened from you the clients, guests or suppliers.
PRODUCTS
Standard, full day coverage is from pre-wedding preparation (two hours before the ceremony time unldess otherwise agreed) to the first dance. For any film or photography coverage and products, full creative freedom shall be granted. My editing, image selection and processing is final. Any additional processing requested may be subject to an additional fee and completed at the discretion of Sophie Ruck Photography. I will return processed images to no later than 8 weeks after the date of the wedding. (please note, 8 weeks is a limit and not a target. I will aim to get your images back to you as soon as possible, however in busy seasons please be prepared to wait the maximum stated duration.) I will provide a pleasing colour balance, but cannot guarantee exact colour matching due to a number of factors, in particular when working with artificial or changeable lighting on the day. (Please note, it is sometimes impossible to record on camera the exact colour as seen by the human eye.) I would encourage all clients to back up their images, as after a 1 year period I can’t guarantee I will still store your images. Any complaints/concerns should be voiced within 14 days of receiving your images. If no feedback is given within this time it will be assumed that you are satisfied with your chosen coverage and products.
USE OF IMAGES
Any images released to you may be printed or displayed online for personal use only. Selling, publication or any commercial use is prohibited without prior permission from Sophie Ruck Photography. If you display your images on social media, I ask you to kindly credit my name and/or website where possible, or ‘tag’ the following social media pages respectively (facebook: ‘Sophie Ruck PHOTOGRAPHY’, instagram ‘@SOPHIERUCKPHOTOGRAPHY’). This is not a contractual requirement, however it is a greatly appreciated gesture. No editing or changes may be made to the digital files supplied. If displayed on social media, please do not add any filters. I reserve the right to use images for advertising, display, publication and other purposes without seeking permission from you first unless you have pre-requested that images are not used. All images remain the exclusive property of me, Sophie Ruck.